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Inspirational LIfe Video - What Matter Most in Life

Business: 10 Simple Steps to Conflict Resolutions

Business: 10 Simple Steps to Conflict Resolutions 

One of the most common and frustrating impediments to worker productivity is conflict between employees. Unresolved conflict can strain relationships, create tension and negativity, and dampen morale. Whether engaged in a heated debate, a disagreement, or an outright feud, take a strategic approach to resolving the problem. You'll be most effective if you avoid making these common mistakes.

1. Don't make assumptions about the situation or the other person's perceptions, motivations, or reactions. You'll get a much clearer and more accurate picture by asking the other person directly.

2. Don't take it personally - it rarely is!

3. Don't look for blame. Instead, try to identify cause.

4. Don't avoid the problem. It'll only get worse, breed resentment, and resurface at a later date. You've simply got to deal directly with the issue at hand.

​​ 5. Don't attack the other person's character. That's just playing dirty. It will not help you work things out and it will almost certainly have a lasting, negative impact.

6. Don't gossip about the problem or about the other person involved. It's unprofessional and will only make matters worse.

 7. Don't bring it up in public. This is a private matter to be resolved between you and the other party.

8. Don't bring it up when there's not enough time to address it. Instead, leave adequate time for a thorough discussion - or introduce the issue and schedule a time to resume talks in the immediate future.

9. Don't bring it up when you're angry, stressed, or feeling ill.That's a disservice to you and the other person involved. Wait until you're calm.

10. Don't address the situation in an email. Email leaves far too much room for misinterpretation. While we're on the subject, don't copy others on a personal matter. This will almost certainly make the other party feel defensive, angry, or humiliated. It won't, however, help resolve the problem.
 
Shabbar Suterwala
"Bridging the Gap between what you are and what you can be"
Soft Skills Trainer, Business Coach,NLP Practitioner
Personal, Psychological & Martial Counsellor & Coach 

Whatsapp / IMO:  +91-9892225864

http://www.shabbarsuterwala.com 

"The More you Share the More you Get, the More you Grow"

Parenting Tips: Parents & Child Attention & Concentration

Psychologists found the first direct connection between how long a parent pays attention and the impact this has on their child's concentration.

Parents who look at their phones or get distracted when playing with their children may raise youngsters with short attention spans, research suggests.

Psychologists said they have found the first direct connection between how long a parent pays attention to a toy and the impact this has on their child's concentration.

The study, published in the journal Current Biology, has implications for how a child goes on to perform at school, they added.

"When you've got someone who isn't responsive to a child's behaviour, it could be a real red flag for future problems"

Dr Chen Yu - The experts tracked the eye movements of 36 parents and their one-year-old children by using head-mounted cameras.

They did not tell parents what they were looking for in order to ensure they were as natural as possible with their children.

The study, from experts at Indiana University, showed that the longer a parent, and therefore their baby, paid attention to an object while playing, the longer the baby kept paying attention to it, even after a parent stopped.
The shortest attention spans in babies were among those whose parents got distracted and looked elsewhere, or sat back and did not play along.

The researchers also found that parents who tried to direct play - such as by holding out toys and naming them - had children with lower attention spans than those who let their children take the lead with playing.

The study found the longer a parent paid attention to an object while playing, the longer the baby kept paying attention to it.

Dr Chen Yu, who led the study, said: "The ability of children to sustain attention is known as a strong indicator for later success in areas such as language acquisition, problem-solving and other key cognitive development milestones.

"Caregivers who appear distracted or whose eyes wander a lot while their children play appear to negatively impact infants' burgeoning attention spans during a key stage of development.

"When you've got someone who isn't responsive to a child's behaviour, it could be a real red flag for future problems."

He said parents could "support and train" children to sustain attention through showing an interest in what their child is playing with.

"Because sustained attention matters to school success, this influence provides a way to understand individual differences in sustained attention and to potentially influence its development."

Dr Linda Smith, co-author of the study, said: "Our study is one of the first to consider attention as impacted by social interaction. It really appears to be an activity performed by two social partners since our study shows one individual's attention significantly influences another's." How to Build Trust to empower relations

Dr Yu said a lot of parents in the study who did play with their children were "trying too hard" and directing play.
"They were trying to show off their parenting skills, holding out toys for their kids and naming the objects. But when you watch the camera footage, you can actually see the children's eyes wandering to the ceilings or over their parents' shoulders -- they're not paying attention at all."

Parents who had more success were those who let their children take the lead.

"These caregivers waited until they saw the children express interest in a toy and then jumped in to expand that interest by naming the object and encouraging play," he said. Why Children Misbehave And How To Deal With Them" The responsive parents were sensitive to their children's interests and then supported their attention."

When both parents and babies paid attention to a toy for more than 3.6 seconds, babies then continued looking at the object for 2.6 more seconds on average. This is four times longer than those whose parents lost interest in the toy. 18 Ways to Make Your Parents Feel Great Dr Yu said that when these extra seconds are magnified over a play session - and those play sessions occur daily for months during a critical stage in mental development - the effect is significant.

Dr Smith added: "This effect, day in and day out in an infant's life, may be the source of strong skills in sustained attention and concentration."
 
Shabbar Suterwala
"Bridging the Gap between what you are and what you can be"
Soft Skills Trainer, Business Coach,NLP Practitioner
Personal, Psychological & Martial Counsellor & Coach 

Whatsapp / IMO:  +91-9892225864

http://www.shabbarsuterwala.com 

"The More you Share the More you Get, the More you Grow"

Business Tip: How to Influence you People / Staff

The story is quite applicable even in current corporate / business  settings.


Ms. Mazzone, a marketing specialist for a food packer, was given her first major assignment – the test-marketing of a new product.
 
In her words: "when the results of the test came in, I was devastated. I had made a serious error in my planning, and the entire test had to be done all over again. To make this worse, I had no time to discuss it with my boss before the meeting in which I was to make my report on the project.
 
When I was called on to give the report, I was shaking with fright. I had all I could do to keep from breaking down, but I resolved I would not cry... I made my report briefly and stated that due to an error I would repeat the study before the next meeting. I sat down, expecting my boss to blow up.
 
Instead, he thanked me for my work and remarked that it was not unusual for a person to make an error on a new project and that he had confidence that the repeat survey would be accurate and meaningful to the company. He assured me, in front of all my colleagues, that he had faith in me and knew I had done my best, and that my lack of experience, not my lack of ability, was the reason for the failure.
 
I left that meeting with my head up in the air and with the determination that I would never let that boss of mine down again."

When a person makes a mistake we have a choice between pointing at the mistake or the person. I feel that the way we handle someone's mistake can define the quality of our relationship with them.


Shabbar Suterwala
"Bridging the Gap between what you are and what you can be"
Soft Skills Trainer, Business Coach,NLP Practitioner
Personal, Psychological & Martial Counsellor & Coach 
Whatsapp / IMO:  +91-9892225864
http://www.shabbarsuterwala.com 
"The More you Share the More you Get, the More you Grow"

Business Workshop @ Mumbai on 13th March 2016

Are you a Mumineen Businessman / Businesswoman?

Do you want to know....
how to Increase Profits by 30% immediately?
how to Capture the Market?
how to get More Customers?
how to make Quick Decision?
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and much much more...

Learn to take your Business to the Next Level..
Invest just One Day in Sharpening your Business Axe and get immediate Results.

Business Training Workshop by Shabbar Suterwala
Date: Sunday 13th March (9am to 5pm)
@ Hotel Suba International Mumbai - (Namaaz room in the Hotel)
Fees: Rs.2,100/- (Includes Buffet Breakfast, Lunch, Tea & Coffee, Business Journal, Participation)

Contact: Husain Bhai +919820727752
Shabbar bhai +919892225864

Check 31 January's 2016 Workshop Photos & Videos Testimony www.ShabbarSuterwala.com/business

Shabbar Suterwala
"Bridging the Gap between what you are and what you can be"
Soft Skills Trainer, Business Coach,NLP Practitioner
Personal, Psychological & Martial Counsellor & Coach 

Whatsapp / IMO:  +91-9892225864

http://www.shabbarsuterwala.com 

"The More you Share the More you Get, the More you Grow"

Practical Management Lessons

During a Robbery in Hong Kong, the Bank Robber shouted to everyone in the bank:
"Don't move. The Money belongs to the Government. Your Life belongs to You."

Everyone in the Bank laid down quietly.

This is called "Mind Changing Concept” Changing the Conventional Way of Thinking.

When a Lady lay on the Table provocatively, the Robber shouted at her:
"Please be Civilised! This is a Robbery and not a Rape!"

This is called "Being Professional” . Focus only on What You are Trained to do!

When the Bank Robbers returned Home, the Younger Robber (MBA Trained) told the older Robber (who has only completed Year 6 in Primary School):
"Big Brother, let's count how much we got."

The older Robber rebutted and said:
"You are very Stupid. There is so much Money it will take us a long time to count. Tonight, the TV News will tell us how much we Robbed from the Bank!"

This is called "Experience”
Nowadays, experience is more Important than Paper Qualifications!

After the Robbers had left, the Bank Manager told the Bank supervisor to call the Police quickly. But the Supervisor said to him:
"Wait! Let us take out $10 Million from the Bank for ourselves and add it to the $70 Million that we have previously Embezzled from the Bank”.

This is called "Swim with the Tide”
Converting an unfavorable situation to Your Advantage!

The Supervisor says: "It will be Good if there is a Robbery every month."

This is called "Changing Priority”
Personal Happiness is more Important than Your Job”.

The next day, the TV News reported that $100 Million was taken from the Bank. The Robbers Counted and Counted and Counted, but they could only Count $20 Million.

The Robbers were very Angry and Complained:
"We risked our Lives and only took $20 Million. The Bank Manager took $80 Million with a snap of his fingers. It looks like it is better to be Educated than to be a Thief!"

This is called "Knowledge is worth as much as Gold!"

Story of the Table cloth

Beautiful story.... makes you understand that things happen for a reason.

The brand new pastor and his wife, newly assigned to their first ministry, to reopen a church in suburban Brooklyn, arrived in early October excited about their opportunities. When they saw their church, it was very run down and needed much work. They set a goal to have everything done in time to have their first service on Christmas Eve.

They worked hard, repairing pews, plastering walls, painting, etc, and on December 18 were ahead of schedule and just about finished.

On December 19 a terrible tempest - a driving rainstorm - hit the area and lasted for two days.

On the 21st, the pastor went over to the church. His heart sank when he saw that the roof had leaked, causing a large area of plaster about 20 feet by 8 feet to fall off the front wall of the sanctuary just behind the pulpit, beginning about head high.


The pastor cleaned up the mess on the floor, and not knowing what else to do but postpone the Christmas Eve service, headed home. On the way he noticed that a local business was having a flea market type sale for charity, so he stopped in. One of the items was a beautiful, handmade, ivory colored crocheted tablecloth with exquisite work, fine colors and a Cross embroidered right in the center. It was just the right size to cover the hole in the front wall. He bought it and headed back to the church.

By this time it had started to snow. An older woman running from the opposite direction was trying to catch the bus. She missed it. The pastor invited her to wait in the warm church for the next bus 45 minutes later.

She sat in a pew and paid no attention to the pastor while he got a ladder, hangers, etc., to put up the tablecloth as a wall tapestry. The pastor could hardly believe how beautiful it looked and it covered up the entire problem area.

Then he noticed the woman walking down the center aisle. Her face was like a sheet. "Pastor," she asked, "where did you get that tablecloth?" The pastor explained. The woman asked him to check the lower right corner to see if the initials 'EBG' were crocheted into it there. They were. These were the initials of the woman, and she had made  this tablecloth 35 years before, in Austria .

The woman could hardly believe it as the pastor told how he had just gotten "The
Tablecloth". The woman explained that before the war she and her husband were well-to-do people in Austria.

When the Nazis came, she was forced to leave. Her husband was going to follow her the next week. He was captured, sent to prison and she never saw her husband or her home again.
The pastor wanted to give her the tablecloth; but she made the pastor keep it for the church.The pastor insisted on driving her home. That was the least he could do. She lived on the other side of Staten Island and was only in Brooklyn for the day for a house-cleaning  job.

What a wonderful service they had on Christmas Eve. The church was almost full. The music and the spirit were great. At the end of the service, the pastor and his wife greeted everyone at the door and many said that they would return.

One older man, whom the pastor recognized from the neighborhood, continued to sit in one of the pews and stare, and the pastor wondered why he wasn't leaving. 

The man asked him where he got the tablecloth on the front wall because it was identical to one that his wife had made years ago when they lived in Austria before the war and how could there be two tablecloths so much alike?

He told the pastor how the Nazis came, how he forced his wife to flee for her safety and he was supposed to follow her, but he was arrested and put in a prison. He never saw his wife or his home again in all the 35 years between.

The pastor asked him if he would allow him to take him for a little ride. They drove to Staten Island and to the same house where the pastor had taken the woman three days earlier.

He helped the man climb the three flights of stairs to the woman's apartment, knocked on the door and he saw the greatest Christmas reunion he could ever imagine.

True story - submitted by Pastor Rob Reid who says God does work in mysterious ways.

I asked the Lord to bless you as I prayed for you today, to guide you and  protect you as you go along your way. His love is always with you. His promises are true, and when we give Him all our cares we know He will see us through.

So when the road you  are're traveling seems difficult at best, God knows where he is taking you and you just need to be still.

Pass this on to those you know who need a little encouragement and show that He cares. When there is nothing left but God, that is when you find out that God is all you need.