Motivational Video on Teamwork

10 Peter Drucker Quotes for Business

Hello & Greetings from Shabbar Suterwala.

I Was compiling material for Business Improvement and came across some so simple yet so powerful thoughts. Here Check the 10 Peter Drucker quotes for Business. I suggest that after you have read it all, you select the one which excites you, and apply it in your Business & Life today:

1. "Doing the right thing is more important than doing the thing right."

2. "If you want something new, you have to stop doing something old."

3. "There is nothing quite so useless as doing with great efficiency something that should not be done at all."

4. "What gets measured gets improved."

5. "Results are gained by exploiting opportunities, not by solving problems."

6. "So much of what we call management consists of making it difficult for people to work."

7. "People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year."

8. "Meetings are by definition a concession to a deficient organization. For one either meets or one works. One cannot do both at the same time."

9. "Long-range planning does not deal with the future decisions, but with the future of present decisions."

10. "Management is doing things right. Leadership is doing the right things"

Having selected the one which impresses you the most; Read it out loud, Print it, Share it, Post it and most importantly take Action on it NOW, and share your results.

Trust this exercise helps you improve your Business & Life and take it forward.
Any inputs, additions, feedback and suggestions welcome.

Shabbar Suterwala
"Bridging the Gap between what you are and what you can be"
Soft Skills Trainer, Business Coach,NLP Practitioner
Personal, Psychological & Martial Counsellor & Coach 

Whatsapp / IMO:  +91-989 222 5864 

The More you Share the More you Grow

How a Password Changed my Life

How a Password Changed my Life – A true story from the reader's Digest

I was having a great morning until I sat down in front of my office computer "your password has expired" a server message flashed on my screen, with instructions for changing it. Coming up with a new code doesn't seem like a big deal, unless you work at my company, where we have to change it monthly, using at least one uppercase character, one lower case character, one symbol and one number. Oh and the password can't be fewer than eight characters. And I can't use any of the same passwords I've used in the past three months.

Suddenly I was furious, what didn't make it any better was that I was deeply depressed after my recent divorce. Disbelief over what she had done to me was what I thought all day.

That didn't mean anything to the empty field with the pulsating cursor, waiting for me to type a password that I have to reenter many times – for the next 30 days. I remembered a tip I'd heard from my former boss . He'd said " I'm going to use a password that is going to change my life" I couldn't focus on getting things done in my current mood. 

There was clear indication that I needed to regain control over my life, but I couldn't heed them. My password became the indicator. My password reminded me that I shouldn't let myself be a victim of my recent breakup and that I was strong enough to do something about it.

I made my password – Forgive@her , I had to type this password several times every day each time my computer would lock. Each time I came back from lunch I wrote forgive her. The simple action changed the way I looked at my ex-wife. That constant reminder of reconciliation led me to accept the way things happened and helped me deal with my depression. As one month wore on, I felt a slow healing began to take place. By the time the server prompted me to change my password following month, I felt free.

The next time I had to change my password I thought about the next thing that I had to get done. My password became Quit@smoking4ever . It motivated me to follow my goal and I was able to quit smoking.

One month later, my password becameSave4trip@europe, and in three months I was able to visit Europe. 

Seeing how reminders helped me materialize my goals kept me motivated and excited. While its sometimes difficult to come up with your next goal, keeping at it brings great results.

After a few months my password was Save4@ring !!! 

Life is going to change again !!!

Shabbar Suterwala
Business Coach, Psychological Counsellor, 
Mb: +91-989 222 5864

When I started Loving Myself

When I started loving myself
I understood that I'm always and at any given opportunity
in the right place at the right time.
And I understood that all that happens is right –
from then on I could be calm.
Today I know: It's called TRUST.
When I started to love myself I understood how much it can offend somebody
When I tried to force my desires on this person,
even though I knew the time is not right and the person was not ready for it,
and even though this person was me.
Today I know: It's called LETTING GO
When I started loving myself
I could recognize that emotional pain and grief
are just warnings for me to not live against my own truth.
Today I know: It's called AUTHENTICALLY BEING.
When I started loving myself
I  stopped longing for another life
and could see that everything around me was a request to grow.
Today I know: It's called MATURITY.
When I started loving myself
I stopped depriving myself of my free time
and  stopped sketching further magnificent projects for the future.
Today I only do what's fun and joy for me,
what I love and what makes my heart laugh,
in my own way and in my tempo.
Today I know: it's called HONESTY.
When I started loving myself
I escaped from all what wasn't healthy for me,
from dishes, people, things, situations
and from everyhting pulling me down and away from myself.
In the beginning I called it the "healthy egoism",
but today I know: it's called SELF-LOVE.
When I started loving myself
I stopped wanting to be always right
thus I've been less wrong.
Today I've recognized: it's called HUMBLENESS.
When I started loving myself
I refused to live further in the past
and  worry about my future.
Now I live only at this moment where EVERYTHING takes place,
like this I live every day and I call it CONSCIOUSNESS.
When I started loving myself
I recognized, that my thinking
can make me miserable and sick.
When I  requested for my heart forces,
my mind got an important partner.
Today I call this connection  HEART WISDOM.
We do not need to fear further discussions,
conflicts and problems with ourselves and others
since even stars sometimes bang on each other
and create new worlds.
Today I know: THIS IS LIFE!

When I started loving myself" - A poem by Charlie Chaplin written on his 70th birthday on April 16, 1959:
Shabbar Suterwala
Business Coach, Psychological Counsellor, 
NLP Practitioner, Soft Skills Trainer

The Power of your Subconscious Mind

By - Greg & Alvin (mind-secret-exposed)

The human brain, as a whole, may be a truly fascinating specimen, but the real "star" of the show is perhaps the subconscious mind. The subconscious mind is responsible for a myriad of bodily processes that, truthfully, would boggle your mind if you had to consciously ensure that each of these processes was not neglected.

Whether it is regulating your heartbeat, or blinking to constantly moisten your eyes, or to play chemist to your digestive system, your subconscious mind runs like an ultra-sophisticated computer that perpetually ensures all vital functions run as smoothly, and as seamlessly, as possible.

But apart from being the "maintenance man" to your body, your subconscious mind also works as a data repository, storing away memories and experiences and processes that your conscious mind deems important. It works around the clock, even as you sleep, and automates certain tasks for you, so you don't have to consciously manage them, like waking up every morning at a specific time so you are not left waking up at random hours.

The subconscious mind can be more than just an internal alarm clock, believe it not. Have you ever had a particular dilemma, only to have someone tell you that perhaps you should "sleep on it?" And then somehow when you wake the next morning, you are struck with an idea or inspiration that would resolve the dilemma which had troubled you the night before? This is the subconscious at work.

Although the subconscious is not capable of rational decisions, remember that the subconscious mind also serves as a repository of information. The subconscious may try and match relevant information that it has stored over the years, and upon your awakening, it relays the information it has to your conscious mind, which then engages in the analysis and rationalization of the information it receives, resulting in a "Eureka" moment when the answer to the dilemma is found.

Feel free to try it for yourself. Give your subconscious a problem to solve before you go to bed. Ponder over the issue at hand, focus on it, and then go to sleep. Chances are you will be able to "stumble upon" an answer in the morning.

Even though you require sleep to ensure a healthy mind and body, your subconscious never sleeps. Instead, it is constantly providing you with a treasure trove of inspiration, aspirations, ideas, solutions and motivation. Not a lot of people are aware of this fact, but the world renowned painting 'Mona Lisa' by Renaissance artist Leonardo Da Vinci, was the result of the famous painter's subconscious.

It was through the subconscious that Beethoven managed to produce masterful symphonies, despite being completely deaf. Numerous other artists throughout history have also created masterpieces thanks to their subconscious minds.

Your subconscious mind has the power to make anything possible. It holds the solution to practically any question; any problem that you may have. This power only needs to be tapped into once you are made aware of its existence. Once you truly understand the magnitude of the power that lies within, you only need to give it the attention it needs to manifest into reality all that you desire.

Here's how you can begin manifesting the deepest desires in your life.

 - Calm your mind and eliminate all negativity from your body. Simply instruct your body to release all tension, all manner of stress, and tell it to relax fully. The removal of such tensions will clear the path of communication to your subconscious, so that you may better relay your desires to it. The absence of negativity will make it easier for your subconscious to obey your will. Do this twice every day to ensure maximum effectiveness.

- While in such a receptive state, focus on one specific desire in mind. Know with utter certainty that that specific desire is what you wish to manifest into reality. Put all your faith and belief into it; convince yourself that it must come to pass, because you have willed it to be so. Fully visualize your life as if you have already manifested that desire into your reality. Envision the joy you would feel, the feeling of contentment that comes with the realization of your desires. If you desire a beautiful home, picture yourself in that very home, walking through the expanse of your dream home, enjoying the gardens and raising a wonderful family there. Make that mental picture as vivid as you possibly can.

 - Once you have a clear picture of your desire, turn it to your subconscious mind. Form it as a request to the Divine, to the Infinite Wisdom of your subconscious, so that it may reveal to you the means of how you can manifest your desire into reality. Release the mental picture of your desire with the same faith and confidence that a farmer would have when he sows his seed into the ground. Just as he trusts the principle of life and growth, so too should you trust the laws of the mind, which will manifest your thoughts into reality.

We hope that you found this article useful.
Shabbar Suterwala

Soft Skills Trainer, Business Coach, 
Psychological Counsellor, NLP Practitioner

Personalities are Half-finished Paintings

An incomplete painting is not yet in its perfected form. It is in the process of being perfected, of being completed. We know that it is not completed because consciously or subconsciously we know that it can be much more than it presently is. But we do not reject the painting because it is not yet what it will be. We do not say that it is wrong or unacceptable. We simply perceive it as incomplete and we attend to the process of completing it. 

Let us then imagine that our and others personalities are half-finished paintings. Let us perceive the general state of the society and world around as a painting in progress. 

Yes, there are many weaknesses, faults and aspects to be improved in those paintings. But they are what they can and should be for their incomplete stage. A painting must pass through a series of stages until it is finally completed. Each of these stages is a perfect part of that process of completion. No stage could be skipped or avoided. 

Thus, we and those around us are "perfect" at every stage of that process of completion. We and everything around us is at a stage in the process of perfection. Even our imperfections are a perfect temporary part of our movement towards perfection. 

When we perceive ourselves and others as unfinished paintings, we will have patience and understanding for our mutual weaknesses and faults. We will perceive them as parts of our being which need to be worked on in the process of manifesting our perfect being, which is waiting latent within us to become a reality. 

The same of course holds for those around us who are in a process of perfecting their unfinished paintings.

Shabbar Suterwala

Business Coach, Psychological Counsellor, NLP Practitioner
Soft Skills Trainer

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Lessons in Leadership & Parenting

Lessons in Leadership/Parenting When Things Go Wrong

The Familiar Situation

You told them. They said they understood.

You wrote it down. They read the email / communication

You even drew it on a flip chart or did a PowerPoint presentation and yet…. they didn't head your warnings and now things aren't going as well as they could.

Does this sound familiar?  If so, you're experiencing the reality of working with people.

All of the influencing skills, tools and tactics in the world doesn't mean that things will always go to plan – especially if other people are involved.

What follows is just a simple lesson that I hope will give you insight and free you from frustration or self-deprecation that can come from being in charge when things aren't going to plan – despite your forewarning.
The Metaphor

I once visited a local botanical garden and sat to have tea (very civilised) with a friend.  As we sat there we noticed a woman buying ice cream cones for herself and her young daughter.

Two scoops of vanilla ice cream were stacked on a cone and handed to the little girl who held it horizontally (as opposed to vertically to keep the ice cream on the cone). Her mother told her "Honey, hold it like 'this' (tilting the cone vertically) OK?" The little girl said "Yes, mummy" and for a moment held the cone upright.  The mother then turned her attention to the vendor to order a cone for herself.

Meanwhile the little girl returned the cone to the horizontal position, despite what she had been told. I sat there, on the edge of my seat waiting for the inevitable…… gravity to 'do it's thing'  and for the floor of the restaurant to claim is cold delicious prize.

Then…. SPLAT!  Just as the mother turned around and was about to enjoy her own delicious treat, she saw her daughter's  ice cream fall to the ground and the subsequent cry of discontent from her child.

What happened next?  Well, herein lies the lesson that I drew from observing this and what I'm sharing with you (and what she did is not what many of you may think).

The mother consoled her daughter and …. gave her daughter the cone she got for herself and ordered another.

Please do share your Learning from the above.

Thanks and REgards

Shabbar Suterwala

Whatsapps: +91-989 222 5864 (Send your request to join the Leadersworkshop Whatsapps Group)

Wouldn’t you want to know where an applicant fits on this scale?

By: Tony Robbins

We're looking at metaprogams -- the filters to your communication and influence. In post one of this series, we asked the question of whether individuals are moving toward or away from things; in the second post we looked at external vs. internal frames of reference. Today we're going to examine how people sort themselves.

Some people look at human interactions primarily in terms of what's in it for them personally, some in terms of what they can do for themselves and others. Of course, people don't always fall into one extreme or they other. If you sort only by self, you become a self-absorbed egotist.

If you're involved in hiring people, wouldn't you want to know where an applicant fits on this scale?

Not long ago a major airline found that 95 percent of its complaints involved 5 percent of its employees. These 5 percent sorted strongly by self; they were most interested in looking out for themselves, not others. Were they poor employees? Yes and no. They were obviously in the wrong jobs and obviously doing a poor job, though they might have been smart, hardworking, and congenial.

It goes back to building a team that works. They may have been the right people, put in the wrong slots.

So what did the airline do? It replaced them with people who sorted by others. The company determined this through group interviews, in which prospective employees were asked why they wanted to work for the airline. Most of the individuals thought they were being judged by the answers they gave in front of the group, when in fact they were being judged by their behavior as members of the audience. That is, individuals who paid the most attention and gave the most eye contact, smiles, or support to the person who was doing the speaking at the front of the room were given the highest rating, while those who paid little or no attention and were in their own world while others were talking were considered to be primarily self-sorting and were not hired.

The company's complaint ratio dropped over 80 percent as a result of this move. That's why metaprograms are so important in the business world. How can you evaluate a person if you don't know what motivates him? How can you match the job you have available with the correct person in terms of required skills, ability to learn, and internal makeup? A lot of very smart people spend their career totally frustrated because they're doing jobs that don't make the best use of their inherent capabilities. A liability in one context can be a valuable asset in another.

In a service business, like an airline, you obviously need people who sort by others. If you're hiring an auditor, you might want someone who would sort by self. How many times have you dealt with someone who left you in a confused state because he did his job well intellectually but poorly emotionally? It's like a doctor who sorts strongly by self. He may be a brilliant diagnostician, but unless you feel he cares about you, he won't be totally effective. In fact, someone like that would probably be better off as a researcher than as a clinician.

Putting the right person in the right job remains one of the biggest problems in American business. But it's a problem that could be dealt with if people knew how to evaluate the ways that job applicants processed information.

At this point, it's worth noting that not all metaprograms are created equal. Are people better off moving toward things rather than away from them? Perhaps. Would the world be a better place if people sorted more by others and less by self? Probably. But we have to deal with life the way it is, not the way we wish it were.

You may wish your son moved towards things rather than away. If you want to effectively communicate with him, you have to do it in a way that works, not in a way that plays to your idea of how it should work. The key is to observe a person as carefully as possible, listen to what he says, what sort of metaphors he uses, what his physiology reveals, when he's attentive and when he's bored.

People reveal their metaprograms on a consistent, ongoing basis. It doesn't take much concentrated study to figure out what people's tendencies are or how they are sorting at the moment. To determine if people sort by self or others, see how much attention they pay to other people. Do they lean toward people and have facial expressions that reflect concern for what others are saying, or do they lean back and remain bored and unresponsive?

Everyone sorts by self some of the time, and it's important to do so sometimes. They key is what you do consistently and whether your sorting procedure enables you to produce the results you desire. 

Shabbar Suterwala
Business Coach, Psychological Counsellor, NLP Practitioner

Persuade without Push & Gain without giving in

A friend sent us this book abstract:
"Real Influence: Persuade without Push & Gain without giving in" a book by psychiatrist Mark Goulston (a consultant, columnist, coach & FBI hostage negotiator) & Executive coach John Ullment (lectures on leadership in UCLA, worked in intelligence for US Joint chiefs of staff). The abstract inspired me to buy the book. With many real life case studies & interviews with some of the great influencers, the book talks about how to achieve Great results, Great reputation & Great relationships.
Foreword: "In today's world, your personal & professional survival depend on building "lifeline" relationships. Going it alone doesn't work. You need to create a dream team of people who will commit to you goals and support you at every step.
This isn't something you can achieve by manipulating people. In fact, in an age of social networking, the negative influence generated by insincere tactics and trickery can destroy your relationships and reputation in a heartbeat.
Real influence doesn't work that way. It grows over time, and it pulls more and more people into your orbit. That's because real influence isn't just about getting what you want. It's about making sure the people who matter to you get what they want.
When you practice real influence, it doesn't matter if you start without money, power or connections. The people Mark & John talk about in the book often began with little in the bank. One or two had just arrived in the country, knowing absolutely no one. Yet in just a few years, they became "power influencers".
I found the following story in the book very interesting: how a fresher sparked a genuine connection and  created a job for herself by thinking of the prospective employer instead of her own self
Giselle Chapman wanted to work as a pharmaceutical sales rep, but she got turned down at every interview.
Giselle asked why she wasn't getting the job. Each time, she got the same answer: The managers wanted people with at least two years of experience in the pharmaceutical industry.
So she asked a follow-up question: Why is two years of experience important?
Her interviewers answered: "Because experienced pharmaceutical reps have a much better chance of getting in to see physicians. Those are our key customers. It takes time to understand the environment in medical offices, know how to navigate conversations and build relationships with influencers, and ultimately get in to see the doctors."
Giselle said, "Thank you."
A couple of days later, she went to a medical building and took the elevator to the top floor. She started there and worked her way down, going into each office on each floor and asking, "May I please speak with the person who normally sees pharmaceutical sales reps?" In many cases they said yes, and in several of those cases the person was a physician. To those doctors she said, "I'm doing interviews to find out what's going well and what should be different, to help improve the service you get."
Toward the end of her next job interview, Giselle asked, "Is there any reason I wouldn't be the candidate of choice?" Once again, the hiring manager said that she lacked experience.
Giselle asked, "If you knew that I could get in to see physicians, are you confident enough in your training program that I could do well in this industry?"
The hiring manager said "absolutely"—they had one of the best training programs in the industry.
Giselle said, "Last week I saw ten of your customers. Would you like to hear what I learned?"
Giselle said, "I met with physicians from ten different medical groups last week. I gathered data on what they need that they're not getting from their pharmaceutical companies. Would that be of interest to you?"
The hiring manager said, "You have no company, no business card, and you got in to see physicians? If you did that, don't move. I can get you hired before you go to a competitor for your next interview."
Giselle Chapman was hired by Bristol-Myers Squibb, one of the leading pharmaceutical companies at that time. She became their number one sales representative, and went on to form her own consulting company.
Do take a look at the abstract as well. A longer excerpt (5MB file) published by author is also available. You can also click on the book image & click on "Look inside" to read first few pages of the book. May this abstract & the book assist you in creating real influence in your community and contributing to everyone you come across in life.
Shabbar SuterwalaBusiness Coach, Psychological Counsellor, NLP Practitioner