Showing posts with label dale carnegie. Show all posts
Showing posts with label dale carnegie. Show all posts

How to win Friends and Influence People by Dale Carnegie

How to Win Friends and Influence People by Dale Carnegie

Tips on Building up Personal Relationships and Making People like you

Ø Don’t criticize, condemn or complain.

· What you don’t like others also don’t like. Your criticism won't be welcome.

· Criticism makes others defensive and resentful.

· Positive Reinforcement works better.

Ø Become genuinely interested in other people.

· People are most interested in themselves.

· Remember people's birthdays and their other important details.

Ø Talk in terms of the other person's interests.

· Find the interests of others and talk about those things.

· If you know nothing of their interests, ask intelligent questions.

Ø Be a good listener. Encourage others to talk.

· Give your exclusive attention to others.

· Urge others to talk about themselves. Ask pointed questions.

Ø Make the other person feel important.

· People yearn to feel important and appreciated.

· Praise others' strengths and they'll strive to reinforce your opinion.

Ø Smile.

· Greet others with smiles and enthusiasm.

· Smiling comes through even over the phone.

Ø Remember People by their name.

· A person’s name to him is the most sweetest sound in any Language.

· Call people by their name and Acknowledge them

Dale Carnigie's Win people to your way of thinking





Win people to your way of thinking

  1. The only way to get the best of an argument is to avoid it.

  2. Show respect for the other person's opinions. Never say, "You're wrong."

  3. If you are wrong, admit it quickly and emphatically.

  4. Begin in a friendly way.

  5. Get the other person saying "yes, yes" immediately.


  6. Let the other person do a great deal of the talking.

  7. Let the other person feel that the idea is his or hers.

  8. Try honestly to see things from the other person's point of view.

  9. Be sympathetic with the other person's ideas and desires.

  10. Appeal to the nobler motives.

  11. Dramatize your ideas.

  12. Throw down a challenge.